Find answers to frequently asked questions about SASSABLE.COM here.
Deskpad Pty Ltd
Suite 7106, 177-219 Mitchell Rd
ERSKINEVILLE NSW 2043
Frequently Asked Questions
How much does it cost to list my salon?
Listing is free. All you need is to be a hair or beauty salon, or other bookable services provider and have a valid email address to register with. Fill in the form, and your business will be listed. You will be emailed an activation link which you can use to upload a photograph and details of services, opening hours, etc.
How do I update my listing.
- Navigate to your listing page
- Click on 'Update this listing'
- Enter your password and click SUBMIT
This will load the update page. There are sections for you to fill in contact details, opening hours, services and products.
Don't forget to click on the Finish button to SAVE your changes.
Someone posted a bad review about my salon. How do I take it down?
Manage reviews on your listing page by updating your listing (See above 'How do I update my listing')
Reviews are listed on the 6th tab of the update form. Check the box to delete any reviews you would like removed from your listing. Then click Finish and Save.
My salon has closed down, how can I remove my listing.
If you have a recent email from sassable, the easiest way is to click on the Unsubscribe link at the bottom of the email, then click on the Remove listing button.
Otherwise, you need to follow the steps to log in and update your listing, then click on the Manage subscription link to unsubscribe.
If no-one is registered as the owner of the salon, then you can follow these steps to remove the listing:
- From the salon listing page click on Contact this salon
- A message will display that there is no registered email address with a link to click for an Invalid Phone Number.
- Click on the invalid phone number link.
The map is not showing the correct address for my salon.
The map point is set using an automated query of google maps data. If the address is not recognised correctly or has been changed, the map point may be incorrect.
To fix it, log in to the update page for your salon.
- Click on the Get Map Point link next to the map point field
- In the pop-up map window, drag the marker to the correct location and click Use this point
- Click Next and Finish to go to the last tab and save the listing
What's my password?
If you don't remember your password, use the Forgotten password link on the login form. This will send you a link to set a new password. Get to the login form by finding your listing page and clicking 'Update this listing'.
If you do not know the email address you registered with, or nolonger use that email address, you will not be able to get a password reminder email. In this case, please use the Contact Us form to request an email and password reset.
Sassable sends out an activation link when you register, and periodically emails with a quick-link which will enable you to login and set a new password. The important thing is to use the link within a few days so it doesn't expire.
After you login, you can change your password from the 'Change password' link above the update form.